Usually, it takes 1-2 days to fulfill an order before being shipped out. The shipping time varies between 2-4 days as we are using standard shipping.

Yes. We are planning to bring more shipping options to our store from which one of them will be next day delivery.

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address
• Ask your local post office if they have your package
• Stop by your neighbors in case the courier left the package with them

If the shipping was correct, and the package was not left at the post office or at your neighbor's, please get in touch with us at info@kazzora.com with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order.

We are really sorry to hear about this unfortunate incident.

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at info@kazzora.com

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at info@kazzora.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Yes, you can cancel your order anytime as long as it has not been shipped out yet.

Refunds are offered to customers that receive wrong/damaged items, never received them, or if it has not been more than 30 days since you received the order.

If any of these apply, please don't hesitate to get in touch with us at info@kazzora.com with proofs and we’ll sort that out for you.

We use industry standard (256-bit SSL) or higher encryption for communications between your computer and our site. This is the same strength as cash machines and the best retail stores. When you pay by credit card, your card details are not stored on our servers; the fields where you enter your card credit details are securely served directly to your computer by our payment processor, and your card details are communicated directly to our processor and your issuing bank, over encrypted connections.